Welcome Package
Up to $1,000 + 150 Free Spins

50 Free Spins - No Deposit Required

Wagering
40× bonus + deposit
Max bet (bonus active)
$4.00 per spin
Min deposit
$20 per step
Max win cap
$1,000

Contact Imperial Wins Casino

Need help with Imperial Wins Casino? Email support@imperialwinscasino.click and explain your question or issue. The support team can review your request and provide general assistance with your account and casino services.

Imperial Wins Casino holds a gaming licence issued by the Government of Curaçao (CGA), licence reference OGL/2024/284/0863, and operates under AML and KYC compliance policies with player protection measures in place.

  • Established2024
  • Games8,868 from 50+ providers
  • Payout percentage97.43%
  • OperatorABC Interactive N.V.

How to get in touch

For assistance, send your message to support@imperialwinscasino.click. Email is suitable for questions about your account, available services and general support matters. Please use the email address associated with your account where possible, so your request can be reviewed more efficiently.

You may contact the support team about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related enquiries
  • Bonus terms, eligibility and promotional questions
  • Technical problems affecting the website or your account
  • Responsible gambling requests or concerns about your gambling activity

What to include in your email

To help the team understand your request faster, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred. Screenshots can also be useful where relevant. Do not send passwords or other sensitive security information by email.

The support team usually replies within 24 hours, although response times can vary depending on the nature and volume of enquiries. If you are replying about an existing request, keep the original email subject where possible.