Betting Rules

1. General betting conditions

These rules apply to bets placed through the relevant Imperial Wins Casino website, application or other approved betting channel. Additional rules may be shown on a particular betting market, game, event or promotion. Those additional rules form part of the conditions for that bet and should be read before you confirm your selection.

You are responsible for checking the information displayed before submitting a bet. This includes the event or game, selection, odds or price, stake, potential return, applicable fees or deductions, and any limits or restrictions. Information displayed on a page may change before a bet is accepted. The details recorded in the accepted bet confirmation are the details used for settlement, subject to these rules.

You must use betting services lawfully and only for personal entertainment. You must not use an account on behalf of another person, allow another person to place bets through your account, or use the service for unlawful activity. You must comply with all laws and requirements that apply to you, your location and your use of online gambling services.

Eligibility and account use

• You must meet the applicable minimum legal age and eligibility requirements before opening or using an account.
• The account information you provide must be accurate, current and complete.
• You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
• You must not create or use duplicate accounts, conceal your identity or provide misleading information.
• Imperial Wins Casino may request information or documents to verify identity, age, location, payment ownership or account activity.
• An account may be suspended or restricted where verification is incomplete, information cannot be confirmed, or activity appears inconsistent with these rules.

You should review your account and bet history regularly. If you notice an error, an unfamiliar transaction or activity that you did not authorise, stop using the account and raise the matter through the available support channel as soon as possible. Do not continue to place bets while an account or transaction concern is being investigated.

2. Placing and accepting bets

A bet is not accepted until it has been successfully submitted and recorded by the betting system. A selection added to a bet slip, but not confirmed, is not a bet. Where an accepted bet confirmation is provided, check it promptly and retain it for your records.

The available stake, price, market and potential return shown on the betting interface are subject to change. A bet may be rejected, delayed or referred for review before acceptance. If the system accepts a bet with an obvious display, pricing or technical error, Imperial Wins Casino may review the transaction and take the action permitted by the applicable terms.

You must review every selection before confirming a bet. Unless a cancellation or correction is expressly permitted under the applicable rules, a submitted bet cannot normally be changed because you selected the wrong market, entered the wrong stake or changed your mind. A bet is treated as placed by the account holder, whether it was submitted personally or by someone who had access to the account.

Bet types and market information

• Single bets normally relate to one selection or outcome.
• Multiple or combination bets may require every relevant selection to be determined before the bet is settled.
• Live or in-play betting may involve delays between an event occurring and information being displayed or a bet being accepted.
• Game, match, event and market rules may specify how cancellations, postponements, abandoned events, ties and other unusual outcomes are treated.
• A market may be suspended temporarily when an outcome is changing, information is unavailable, or the result needs to be checked.
• The rules displayed for the relevant market take priority where they provide more specific settlement instructions.

Where a bet includes more than one selection, a void or cancelled selection may be treated in accordance with the specific market rules. This may affect the remaining selections and the final return. You should not assume that a cancelled selection will always cancel the entire bet.

You must not attempt to interfere with the betting service, manipulate a market, exploit a technical weakness or use automated tools without permission. Suspected fraud, collusion, abuse of an offer, account sharing or other prohibited conduct may result in an investigation and action on the account.

3. Settlement and results

Bets are settled using the official result or other result source specified in the applicable market rules. Results may be checked or corrected if new information is received, an official result changes, or an error is identified. A result shown on the website may be provisional until the market has been formally settled.

The event or game rules determine how outcomes are assessed. These rules may cover regular time, extra time, overtime, penalties, set periods, qualifying stages, official statistics or other defined conditions. Unless the market expressly states otherwise, you should not assume that every part of an event is included in the settlement.

Postponed, abandoned or changed events

If an event is postponed, abandoned, rescheduled or materially changed, the relevant market rules will determine whether bets remain valid, are cancelled or are settled using an available result. The treatment can differ between markets. A change to the venue, participants, format, start time or event conditions may also affect settlement where the specific rules provide for it.

Where an official result is later corrected, the original settlement may be reviewed. Any adjustment will be made in accordance with the applicable market rules and the recorded bet details. If you believe a bet has been settled incorrectly, review the market rules and raise the issue through the available support process with the bet reference and relevant information.

Errors and unusual circumstances

Imperial Wins Casino may correct an obvious administrative, technical or pricing error. This may include a duplicated bet, an incorrect result, a bet accepted after a market should have been suspended, or an incorrect return caused by a system fault. Where permitted, the affected bet may be cancelled, re-settled using the correct information, or otherwise handled under the applicable terms.

If a service interruption prevents a bet from being recorded, do not assume that the bet was accepted. Check your account history or confirmation. Imperial Wins Casino is not responsible for a bet that was not successfully submitted, recorded or accepted through the betting system.

4. Stakes, returns and payments

The minimum and maximum stake, potential return and any other transaction conditions may depend on the market, account, payment method, applicable limits and risk controls. Any limits that apply should be displayed before you confirm the transaction or be included in the relevant terms. You should only stake money that you can afford to lose.

Returns are calculated using the accepted stake, confirmed price or applicable game rules, and the settlement outcome. The amount shown before acceptance is an estimate unless the system has confirmed the bet. A return may be subject to deductions, adjustments, account restrictions or other conditions set out in the applicable rules.

Deposits and withdrawals must be made using an approved payment method held in your name or otherwise authorised for your use. You may be asked to verify the ownership and source of funds associated with a payment method. Payments can be delayed, declined, reversed or restricted where verification, security, responsible gambling checks, payment-provider requirements or legal obligations apply.

• Do not use a payment method that belongs to another person without prior authorisation.
• Keep payment details and account information up to date.
• Check transaction details before confirming a deposit or withdrawal request.
• You remain responsible for charges imposed by your bank, card provider or payment service.
• Funds may not be available for withdrawal until relevant bets, verification checks and account reviews have been completed.
• Imperial Wins Casino may return funds to the original payment method or use another permitted method where required by security or payment procedures.

Any applicable tax obligations are your responsibility. You should obtain independent financial or tax advice if you are unsure how gambling activity or a payment may affect you. Imperial Wins Casino does not provide personal financial, legal or tax advice.

5. Responsible gambling, complaints and rule changes

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and keep track of the time and money you spend. Never gamble with money needed for rent, bills, food or other essential expenses. Avoid gambling when affected by alcohol, drugs, stress or strong emotions.

• Set personal deposit, spending, time or loss limits where those tools are available.
• Take regular breaks and do not chase losses by increasing your stake.
• Consider a temporary break or self-exclusion if gambling no longer feels enjoyable or controlled.
• Do not ask another person to gamble for you or try to bypass an account restriction.
• Seek independent support from an appropriate gambling-help service if you are concerned about your behaviour.

If you have a question about a bet, settlement, payment or account restriction, review the relevant rules first and then use the available support channel. Provide clear information, including the account details and bet reference where appropriate, but do not send sensitive information through an unsecured or unauthorised channel. Complaints are reviewed in accordance with the applicable procedures and may require identity or transaction checks.

These Betting Rules may be updated from time to time to reflect changes to the service, markets, legal requirements, security controls or responsible gambling procedures. The current version published on the website applies to future use and, where permitted, to relevant outstanding matters. You should check the rules before placing a bet, particularly after a change notice or when using a new market.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions continue to apply to the extent permitted. These rules should be read together with the website terms, privacy information, responsible gambling information and any specific market conditions. Where there is an inconsistency, the more specific rule for the relevant bet will generally apply, subject to applicable law.